Privacy Policy

Privacy Policy

Introduction

Direct Care Giving ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, directcaregiving.co.uk.

Information We Collect

We may collect and process the following data about you:

• Personal Identification Information: Name, email address, and any other information you provide when contacting us or creating an account.
• Usage Data: Information about your interaction with our website, including traffic data, location data, and other communication data.

How We Use Your Information

We use the information we collect in the following ways:

• To Provide Services: To manage bookings and deliver our home health care services.
• To Communicate: To respond to your inquiries, send administrative information, and provide customer support.
• To Improve Our Website: To understand how users interact with our site and to enhance user experience.

Cookies and Tracking Technologies

We use cookies to analyze website traffic and optimize your experience. By accepting our use of cookies, your data will be aggregated with all other user data. You can choose to accept or decline cookies through your browser settings.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the right to access, rectify, erase, restrict processing, object to processing, and data portability of your personal data. To exercise these rights, please contact us using the information provided below.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us via email.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.

By using our website, you consent to this Privacy Policy.