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Childrens Complex Care Services in London

Welcome to Direct Caregiving. We understand that there is no greater priority than your child's health, happiness, and well-being. When a child has complex medical needs, finding the right support can feel overwhelming, but you are not alone.

Our mission is to provide an exceptional children home health care service that allows your child to thrive in the most comforting and supportive environment possible: your own home.

As London's premier Paediatric Nurse-Led children home care agency, we offer a profound level of clinical expertise and compassionate, one-to-one support, giving your family the complete peace of mind you deserve. As a premier nurse-led home care agency, we provide a level of reassurance that sets us apart.

Our approach to in home care is founded on the belief that everyone deserves to live with dignity, independence, and comfort in the familiar surroundings of their own home.

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Our Founders: A Legacy of Paediatric Nursing Excellence

The heart of our children complex care agency in London is our foundation in specialist nursing. Direct Caregiving was established by Rahab Waterlow and Shahina Rahman, two distinguished nurses whose careers have been devoted to the care of children with the most challenging health conditions.

  1. Rahab Waterlow, our co-founder, is a former Intensive Care (ICU) Nurse Manager. With decades of experience at the forefront of critical care for both adult and children, Rahab’s expertise ensures that our service is built on the highest clinical standards, capable of managing even the most complex medical needs with precision and safety.
  2. Shahina Rahman, our co-founder and Head of Paediatric Care, is a renowned Community Paediatric Nurse Specialist. Shahina is an expert in supporting families as they transition from hospital to home, creating sustainable, long-term care plans that focus on enhancing quality of life for children with life-limiting conditions.

This leadership ensures every aspect of our children home care services London families receive is meticulously overseen by true paediatric specialists.

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Our Comprehensive Child Home Care Services

We believe in a holistic and personalised approach to care. Our services are tailored to meet the unique physical, developmental, and emotional needs of your child, while supporting the entire family.

Specialist Clinical & Nursing Care at Home

Our highly trained carers and nurses are proficient in a wide range of clinical tasks, including:

  1. 1.Tracheostomy care and suctioning
  2. 2.Ventilator, BiPAP, and CPAP management
  3. 3 Enteral (Gastrostomy/NG) tube feeding
  4. 4 Complex seizure management and epilepsy support
  5. 5. Administering complex medication, including IVs
  6. 6.Catheter and stoma care

At Direct Caregiving, we offer a complete spectrum of support, allowing us to create a truly personalised care plan that is perfect for your unique situation. We are more than just a London care agency; we are your partners in health and well-being.

Personalised Daily & Holistic Support:

Personal Care: Dignified and sensitive support with bathing, dressing, and daily routines

Social & Educational Support: Assisting your child at school, helping with homework, and enabling them to participate in hobbies and social outings.

Play & Development: Engaging in therapeutic and developmental play that is both fun and beneficial.

Respite Care: Providing essential, reliable, and worry-free short breaks for families, allowing parents and siblings to rest and recharge.

Why Choose Our Children Care Agency London?

When looking for the best children homecare agency in London, trust is everything. Here is why families choose Direct Caregiving:

  1. Paediatric Nurse-Led Excellence: Our clinical oversight is unmatched, providing a superior level of safety and care.
  2. Carefully Matched Carers: We don’t just match skills; we match personalities, ensuring the carer we choose is a positive and joyful presence in your child’s life.
  3. A Partnership Approach: We work collaboratively with your family, NHS teams, school, and therapists to create a seamless circle of support.
  4. Affordable Care & Funding Guidance: We are committed to providing exceptional value. While we avoid being a “cheap children homecare agency in London,” we offer transparent, cost-effective care plans and can help your family navigate funding pathways like Personal Health Budgets (PHBs).

The Children & Conditions We Support

We have extensive experience in providing children in home care for a wide spectrum of needs, including but not limited to:

  1. 1. Acquired Brain & Spinal Cord Injuries
  2. 2. Cerebral Palsy
  3. 3. Complex Respiratory Conditions
  4. 4. Genetic Disorders such as Muscular Dystrophy
  5. 5. Neurological and Seizure Disorders
  6. 6. Palliative and End-of-Life Care needs

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Our Reassuring Process for Arranging Care

Beginning the journey to specialised Dementia Care in London with Direct Caregiving is designed to be as compassionate, transparent, and comfortable as possible. Our team of dementia experts is here to guide you every step of the way.

1. A Sensitive Conversation:

Call our friendly team for a confidential, no-obligation discussion about your child and family's needs.

Free In-Home Assessment:

One of our Paediatric Nurse Specialists will visit you at home to conduct a thorough and free clinical assessment.

3. Collaborative Care Planning:

We work closely with you and your healthcare team to design a bespoke care plan that fits your life perfectly.

4. Meet Your Dedicated Care Team:

We carefully select and introduce you to your carer, ensuring a comfortable and happy start to your journey with us.

For the best London care agency for children, look no further. Contact Direct Caregiving today to find out how our specialist children home care can bring comfort, support, and peace of mind to your family.